Compliance Rx
Privacy Policy
This Privacy Statement explains how Compliance Rx handles personal information in connection with its products, services, and websites both online and offline (collectively, the “Services”), as well as the rights and choices individuals have regarding such personal information. Residents of certain jurisdictions may be entitled to additional disclosures regarding their personal information under the laws of those jurisdictions. Please refer to the section titled, “Additional Privacy Information for Certain Jurisdictions” below for more information. Compliance Rx will process your personal or sensitive personal information in accordance with applicable data protection laws and this Privacy Statement. Please note that where required by law, we will obtain your consent. Scope of this Privacy Statement Except as otherwise noted below, this Privacy Statement applies to the personal information that Compliance Rx processes related to:
• our Services
• individuals who register for or participate in our webinars and other events
• individuals who are subscribed to receive news, information, and marketing communications from us
• individuals who participate in contests, sweepstakes, surveys, and research conducted by us
• individuals that otherwise communicate, engage, or interact with us related to our business or our Services.
This Privacy Statement does not apply to the personal information that we collect and process about employees and personnel or job applicants and candidates, which is subject to separate privacy notices. Additional notices. In some cases, additional or supplemental privacy notices may apply to certain personal information that we collect and process. Such notices are generally intended to supplement this Privacy Statement by providing additional information for certain personal information and business activities.
Sources of Personal Information
We collect personal information from various sources including: directly from individuals who access or use our Services or communicate with us about our business or our Services, others acting on behalf of individuals, such as authorized representatives and legal guardians, individuals that communicate with Compliance Rx, from government agencies and/or public records, from service providers, data brokers, or business partners, from publicly available sources, including information provided on websites, social media channels, public forums or platforms, and other third-party sources.
Personal Information that We Collect
The personal information that we collect and process varies depending upon our relationship and interactions with you. As further described below, we may collect personal information directly from individuals, as well as from third parties and via automated means, such as cookies, web beacons, pixels, and web server logs related to the use of our Services or an individual’s interactions with Compliance Rx. You may choose not to give us personal information when we ask for it. However, if you decide not to provide certain personal information, it may restrict our relationship with you. For example, we may not be able to provide you with the Services you have requested.
Personal information provided to Compliance Rx.
We may collect and process personal information that you provide to us, as well as personal information about you that is provided on your behalf (such as by your authorized representative, legal guardian, and others with whom you interact related to our Services). This information generally includes: contact information and contact preferences for individuals and (as applicable) their authorized representatives (such as name, email address, mailing address, phone number, and emergency contact information); information regarding your parents or legal guardians if you are a minor ; biographical and demographic information (such as date of birth, age, gender, ethnicity, marital status, and sexual orientation); financial information and transaction data, including purchase history (such as billing, payment and other transactional information, income, and other financial and payment-related data (such as information that we are required to collect and maintain related to payments and financial interactions that we engage in with both businesses and individuals); records of your communications and other requests ( for example, if you email, call, or otherwise communicate with us or with members of our team, we collect and maintain a record of your contact details, communications and our responses. When you fill out a form on one of our websites or sign up for news and updates from us, or otherwise request information from us, we collect and maintain records of your requests); photograph and social media handle; digital or electronic signature; details about our interactions with you, and the agreements you have executed with us. We may also collect personal information about individuals from other third-party sources, such as social media platforms and channels, forums and other third-party sites, and public databases, as well as from other third parties who support our business activities. Compliance Rx may combine or aggregate the information we collect from third party sources with the information we may collect about you directly or otherwise. Information we may collect via automated means or derive about you. We may also collect personal information related to your use of our Services and your interactions with us and others related to our Services, including information we derive about you and your use of our Services.
Purposes of Collection and Processing
In general, Compliance Rx collects and processes personal information for the following purposes: providing Services and support; to provide and make available our Services, to communicate with you about your use of and interactions with our Services, to respond to your inquiries, to fulfill your orders and requests, to process your payments, and for other customer support purposes. We may also analyze public sources, such as websites and social media channels, for information related to or reported about us and our Services. We use certain personal information for marketing and advertising purposes, in accordance with applicable law. General business and operational support. To operate our business, and otherwise related to the administration and/or planning of our general business, accounting, auditing, compliance, recordkeeping, and legal functions. For the performance of our contract(s) with you if you or your institution entered into a consulting, professional services, or other type of agreement with us. We may also use personal information for other purposes which will be described at the time of collection.
Legal Grounds for Processing Personal Information
Compliance Rx processes personal information where it has a legal ground for doing so. Legal grounds for the processing of personal information include: the processing is in Compliance Rx’s legitimate interest in providing you with access to our Services and programs; the processing is necessary for the performance of a contract between you and Compliance Rx ; the processing is necessary for the performance of a contract, concluded in your interest, between Compliance Rx and a third party; the processing is necessary, or legally required, on important public interest grounds, for the establishment, exercise, or defense of legal claims, or to protect your vital interests; the processing is required by applicable law ; with your consent, as described in specific terms, privacy notices and/or consent forms where we collect your consent. Where Compliance Rx relies on consent to process personal information, the opportunity to consent will be provided prior to the relevant processing of your personal information. Your consent may be given through your authorized representative such as a legal guardian, agent, or holder of a power of attorney. Where Compliance Rx relies on consent, you will be entitled to withdraw that consent at any time.
Disclosures of Personal Information
Generally, we disclose the personal information we collect as described in this section: in the normal course of performing Services, personal information may be shared within Compliance Rx for purposes consistent with this Privacy Statement; with our service providers and partners; third party platforms, providers and networks; in connection with business transactions; to comply with our general legal obligations; to enforce the terms and conditions that apply to use of our Services; as required by a legally valid request from a competent governmental authority and/or to comply with a judicial proceeding, court order, or legal process; or to respond to claims that any content violates the rights of third parties. We may also disclose personal information as we deem necessary to satisfy any applicable law, regulation, legal process, or governmental request.
Browser settings. You can also adjust your browser settings to block certain cookies or notify you when a cookie is set; you can also delete cookies. The Help portion of the toolbar on most browsers will tell you how to prevent your device from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to delete cookies. Visitors who disable cookies will be able to browse our websites, but some features may not function. You can also control how participating third-party ad companies use the information that they collect about your use of our websites and mobile apps, and those of third parties, in order to display more relevant targeted advertising to you. You may obtain more information at youradchoices.ca/choices/ (Digital Advertising Alliance of Canada).
Retention We retain the personal information we collect only as reasonably necessary for the purposes described in this Privacy Statement, in accordance with applicable law, or as otherwise disclosed to you at the time of collection. The criteria used to determine our retention periods includes: (i) the length of time we have an ongoing relationship with you; (ii) whether we have a legal obligation to retain the information; and (iii) whether retention is necessary due to the nature of our business activities (for example, enforcing other applicable program or participation terms and conditions, or any active litigation or regulatory investigations). Compliance Rx cannot guarantee that measures are 100% effective at preventing theft, loss, unauthorized access, use or disclosure and we make no representation as to the reasonableness, efficacy, or appropriateness of the measures we use to safeguard such information. Compliance Rx urges you to exercise caution when transmitting personal information over the internet and to store your passwords in a safe place.
Your Privacy Rights and Choices You may have certain rights which depend on Compliance Rx’s reason for processing your personal information, local laws, and exceptions to those laws in your jurisdiction, as described in this Section. In addition, residents of certain jurisdictions may be entitled to additional rights under the laws of those jurisdictions; please refer to the section titled, “Additional Privacy Information for Certain Jurisdictions” below for more information. We will not restrict or deny you access to our Services because of choices and requests you make in connection with your personal information. Please note, certain choices may affect our ability to deliver the Services. Marketing communications and reminders: You may unsubscribe or opt-out from our marketing emails and future communications at any time by following the instructions included in those emails.
Cookie preferences. You may exercise your consumer right to opt-out by clicking the “Cookies Settings” link on the website cookie banner of the Compliance Rx site you’re visiting.
You may have the right under applicable law to review, correct, and request deletion of your personal information. You may submit a request to access, correct, and delete personal information, or another privacy request, through our web portal. You may also submit a request to us as set forth in the “Contact Information” section below. We will respond to your request as required by applicable law. When you submit a request regarding your personal information, we reserve the right to verify your identity in connection with any requests regarding personal information to help ensure that we provide the information we maintain to the individuals to whom it pertains and allow only those individuals or their authorized representatives to exercise rights with respect to that information. To help us respond to your request, all communications to Compliance Rx should include the sender’s name and contact information (such as email address, phone number or mailing address), and a detailed explanation of the request. In addition, communications related to Compliance Rx website should include, as applicable, the email address used for registration and the Compliance Rx website address on which personal information was provided. Email requests to delete, amend, or correct personal information should include “Deletion Request” or “Amendment/Correction Request”, as applicable, in the subject line of the email. Compliance Rx will endeavour to respond to all reasonable requests in a timely manner, and in any case, within any time limits prescribed by applicable local law. Please note that Compliance Rx may not be able to comply with a request where personal information has been destroyed, erased or made anonymous in accordance with Compliance Rx’s record retention obligations and practices, or where we are unable to verify your identity.
Links to Third-Party Services Links to other websites, services, and applications that are not operated or controlled by Compliance Rx (“Third-Party Services”) may be contained in our Services. This Privacy Statement does not apply to the Third-Party Services. Please review the applicable privacy statements of any Third-Party Services before providing any information to or through them. Contact Information.
Any questions, concerns, or complaints regarding handling of personal information by Compliance Rx, or related to revocation of consent to collect, process, transfer, or disclose your personal information should be directed by mail to Compliance Rx 1244 White Lane, Oakville, ON L6M 2T6.
Compliance Rx may update this Privacy Statement from time to time. Compliance Rx will provide notice of such changes by updating the effective date listed on this Privacy Statement. If we materially change how we process your personal information previously collected by us, we will not use the personal information previously gathered without providing notice and/or obtaining your consent. Please check this Privacy Statement frequently for the latest information on our privacy practices. May 1, 2026